ABOUT THE WORKSHOP

This is bigger than a store opening….

…it’s your grand reopening! What is occurring in the Industry is profound and unprecedented. It is critical that retailers reexamine and rethink in store and online customer experience. This Master class focuses on Key areas that Retailers need to Re imagine the New Normal World of Retail and start preparing for it.
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Key Areas To Prepare

  • CUSTOMER

    How the Customer has evolved during and after the crisis?

  • BRAND

    How Relevant is your value proposition?

  • PRODUCT

    Rapidly Recover Revenue through products that Interest customers

  • STORE

    Rebuild Operations by keeping your Customers and associates safe

KEY TAKEAWAYS:

  • How to Communicate with Customers and associates and Restore trust?

  • How to deliver unbelievable customer service and improve sales?

  • How to Visual Merchandise and have trained staff to sell?

  • How to use technology? Use only “MUST HAVE “ technology for serving and selling in store and digital

  • How to Restructure and Rebuild operations?

Who Can Attend?

CEO’s, Directors, Retail Leaders, Retail Business Owners, Franchises, Store Managers, Retail Managers, Merchandising Managers, Visual Merchandising Managers.
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Who Can Attend?

When Does the Workshop Start?

Batch Starts on June 26, 2020 (Tues & Fri | 4-6pm) | 8 sessions of 2 hour each | Community connect via FB (lifetime) | Weekly Q&A

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Program Details

Online Team Building Game - 2 hours

Online Communications Game - 2 hours

Gamification Linked to Job effectiveness  

 

Team Effectiveness 

  • Discover Four Styles of Behavior and Explore the General Preferences of Your Style
  • Learn How to Recognize the Styles of Other People
  • Learn About Your Strengths and What Happens If They Are Overused
  • Understand What Motivates You at Work
  • Understand How Others Interpret Your Behavior
  • Learn How to Adapt Your Communication to Different Styles

 

Strengthening Operations

  • Store Management 
  • Visual Management
  • Brand Management


Customer Experience

  • Connect
  • Engage
  • Inspire


Managing Inventory

  • Brand Management
  • How can you Pivot with Consumer behavior demand
  • What can you with Inventory on hand


Store Planning

Store design and Technologies to enhance customer experience 

How is the workshop delivered?

The workshop is a Virtual learning format. Participants are supposed to submit mini-projects. Virtual technologies for participants to have interactive sessions, with chats, discussion rooms, recorded webinars, video sharing, and online submission of projects.

Interested In Signing Up?

Click the button below to join the next batch now!

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